White Dolphin Cruises team is committed to helping our clients with any questions or comments. We provide a range of support options, are always here for you!
FAQs
Travelers’ most Frequently Asked Questions. Please give us your questions if you do not find yours here.
Live Chat with us
Please click to the icons below to chat to one of our consultants via Skype or Yahoo ID, our working time is from 8.30am to 5.30pm (GMT+7)
Email us
You can ask questions, request promotions, departure dates and rates or simply share your thoughts with us by sending us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it We try our best to reply within 24 business hours.
Phone us
Our lines never get engaged, our office hours is from 8.30am to 5.30pm (GMT+7)
- If you are outside Vietnam, please dial (0084)-4-3926-3715.
- Press 04-3926-3715 when you are in the central, the north of Vietnam and Hanoi.
- Urgent help (24/7), please call your travel consultant.
Visit our office
White Dolphin Cruises Quang Ninh Head Office:
- Add: 06A Le Thanh Tong St., Halong City, Quang Ninh Province, Vietnam.
- Tel: (+84 33) 3655 895 - Fax: (+84 33) 3655 896
- Hotline: (+84) 915 194 398 - Mr. Ngoc
White Dolphin Cruises Hanoi Office:
- Add: 47 Hang Be St., Hoan Kiem Dis., Hanoi, Vietnam
- Tel: (+84 4) 3926 3715 - Fax: (+84 4) 3926 3716
Contact Us